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Coronavirus Help and Advice

As the global effects of coronavirus (COVID-19) continues to evolve, we are committed to the health and safety of our customers and employees and will continue to support you with free debt advice throughout this pandemic. We are closely monitoring the changing situations and will be following government guidance.

Helping you through this difficult time

If you require a reduced payment plan or payment break please contact us on 0121 325 3800 or email help@back2credit.com so that we can assess your individual situation, which will be managed on a case by case basis.

Staying at home to self-isolate

If you need to self-isolate, we would recommend you to follow the advice of the government. We would ask that you contact us as soon as possible if this will have an impact on your ability to make your regular payment towards your debt plan.

Chancellor Rishi Sunak has advised that SSP would be paid to anyone told to isolate. You can claim from the first day away from work to find our more please visit www.gov.uk/coronavirus

We are here for you and our team is available through our phone line 0121 325 3800 and via email help@back2credit.com

For further information on COVID-19 please visit:

www.nhs.uk/conditions/coronavirus-covid-19/

www.gov.uk/coronavirus